Hotel Professional

CURRICULUM VITAE


Personal Data :
Name : Rennard Lucas Sanggor
Current Address : Raden Saleh St. # 1 Palu,
Central Sulawesi 94111
Telephone : (0451) 451-333
Hand phone : 0819.4455.1970 / 0813.4120.1970
Permanent Address : Pondok Kelapa Indah Block A2/19
Pondok Kelapa, Duren Sawit
East Jakarta 13450
Home telephone & fax : (021) 864-1469
E-mail address : rennardlsanggor@yahoo.com
rennardlsanggor@gmail.com
Hand phone : 0812.9093.158
Sex : Male
Place, date of birth : Jakarta, October 8 1970
Age : 39 Years
Marital status : Married
Religion : Christian
Nationality : Indonesia

Formal Education :
1. 1992 - 1996 Houston Community College System ( HCCS ),
Houston Texas USA and graduated with a degree of :
Associate in Applied Science
in : “ Hotel & Restaurant Management “
Note : 1989-1991 Studied at “ Sahid University ” Jakarta majored in
Hotel Management but discontinued due to move to Houston U.S.A.
2. 1986-1989 Senior High School, Jakarta
3. 1983-1986 Junior High School, Bogor
4. 1977-1983 Elementary School, Bogor

Informal Education / Courses :
1. July 2007
“ Certificate of Appreciation “ in Participating Serving
Guests of PT PELNI Indonesia Palu Branch from Makassar,
Jakarta and International, Specially The Owner Surveyor of
Foreign Ships.
2. October 1 2003
Attended a seminar presented by “ Department of
Culture & Tourism “ Jakarta, in
“ Development Assistancy of Area Tourism Marketing “
3. May 29 2001
Attended a seminar presented by “ Indonesian Food &
Beverage Executive Club “ ( Himpunan Eksekutif Boga-
Prawita Indonesia ) Jakarta, in
“ Profitable Food & Beverage Operation “
4. September 3 1998
Completed a short course presented by “ Institute Education
of InterStudi “ Jakarta, in
“ Public Relation ”
5. July 22 1998
Completed a course presented by “ Lembaga Pendidikan
Pengembangan Manajemen “ ( Institute for Management
Education & Development ) Jakarta, in
“ Planning & Controlling Management ”
6. July 14 1998
Completed a course presented by “ Lembaga Pendidikan
Pengembangan Manajemen “ ( Institute for Management
Education & Development ) Jakarta, in
“ Office Management ”
7. July 12 1998
Completed a course presented by “ Lembaga Pendidikan dan
Jasa Komputer “ (Institute of Computer Education & Service)
Associated with Indonesian Department of Education &
Culture Jakarta, in
“ Microsoft Office System ”
8. May 8 1995
Completed a course presented by the USA “ National
Restaurant Association ”, in
“ Principles of Professional Cooking ”
9. June 6 1994
Completed a course presented by “ The American Hotel &
Motel Association “, in
“ Front Office Procedures ”
10. February 28 1994
Completed a course presented by the USA “ National
Restaurant Association ”, in
“ Applied Foodservice Sanitation ”
11. May 11 1993
Completed a course presented by the USA “ Restaurant
National Association ”, in
“ Legal Aspect of Foodservice Management ”
12. February 1992
Attended English Language Course at “ The Berlitz Language
Centers ”, Houston Texas; Subject
“ English Communication Skills ”

Experiences :
1. July 2001 - Present
“ Palu Golden Hotel ” ***
Raden Saleh St. # 1 Palu, Central Sulawesi 94111
Indonesia.
Phone : (62-451) 451-333
Position : “ General Manager “
Duties : Budgeting, operation cost control, increasing
revenue/GOP, create events, sales, marketing, promotion,
business development, maintain hotel policies & procedures,
making sure all departments run well, performed high quality
standard service, table call, motivate and brief staff, hiring,
handling complain, maintain cleanliness, etc.

2. January 2001 - June 2001
“ SABANG Metropolitan Hotel ” ***
H. Agus Salim St. # 11 Jakarta 10110 Indonesia.
Phone : (62-21) 344-0303
Position : “ Food & Beverage Manager “
Duties : Budgeting, control food & beverage cost,
food/product presentation & taste, create special menu, drink,
price, special event/program, selecting F&B raw material &
product, entertainment/band, promotion, sales, marketing,
business development, performed training, high quality
standard service, table call, motivate and brief staff,
handling complain, maintain cleanliness, etc.

3. November 2000 - January 2001
“ JITTLADA THAI CUISINE ”
Sultan Agung St. # 11 Jakarta 10110 Indonesia.
Phone : (62-21) 829-6126
Position : “ Manager “
Duties : Budgeting, control food & beverage cost,
food/product presentation & taste, increasing revenue, create
special menu, drink, price & special event/program,
banquet/reservation, entertainment/band, prepared joint
promotion concept & contract for merchant of JITTLADA
CARD Department, deal & maintain merchants, promotion,
sales, marketing, business development, create standard
operation procedures, table call, motivate and brief staff,
hiring, handling complain , maintain cleanliness, etc.

4. October 1999 - November 2000
“ SIAM SUKI RESTAURANT ” The Best Suki in Town
Raya Boulevard Barat Blok LA 1 # 26-27
Kelapa Gading Permai, Jakarta Indonesia.
Phone : (62-21) 451-5547
Position : “ Restaurant Manager “
Duties : Budgeting, control food & beverage cost,
food/product presentation & taste, increasing revenue, create
special menu, drink, price & special event/program,
banquet/reservation entertainment/band, prepared joint
promotion concept & contract for merchant of SIAM SUKI
RESTAURANT CARD Department, deal & maintain
merchants, promotion, sales, marketing, business
development, prepared standard operation procedures, table
call, performed training, high quality standard service,
motivate and brief staff, hiring, handling complain, maintain
cleanliness, etc.

5. September 1998 - October 1999
“ MUSICAFE ” The Best for Steak
Casablanca St. Kav. 12 Jakarta 12920 Indonesia.
Phone : (62-21) 835-5881
Position : “ Restaurant Manager “ ( Feb. ’99 - Oct. ‘99)
“ Banquet Manager ” ( Sept. ‘98 - Jan. ’99)
Duties : Control food & beverage cost, food/product
presentation & taste, create special menu, drink, price &
special event/program, reservation/banquet, serve room
service & lounge, promotion, sales, marketing, business
development, table call, performed training, high quality
standard service, motivate and brief staff, handling complain,
maintain cleanliness, etc.

6. February 1998 - September 1998
“ PT. Dua Putra Perkasa ”
Lumbu Barat II St. # 69 Bumi Bekasi Baru
Bekasi 17116 Indonesia.
Phone : (62-21) 821-2378
Position : “ Operational Manager “
Duties : Cost control, chemical check, maintain quality
standard, sales, marketing, business development, motivate
and brief staff, hiring, handling complain, maintain
cleanliness, etc.

7. August 1997 - January 1998
“ Mulia Hotel ” *****
Asia Afrika St. Senayan Jakarta 10270 Indonesia.
Phone : (62-21) 574-7777
Position : “ Assistant Banquet Manager “
Duties : Performed big and small functions with high quality
standard service, prepared staff schedule, weekly action plan,
technical meeting with organizers, prepared floor plan, and all
other administration works, performed training, motivate and
brief staff, handling complain, maintain cleanliness, etc.

8. May 1996 – March 1997
“ Chief Motel ” **
9000 S. Main St. Houston, TX USA.
Phone : (1-713) 666-4151
Position : “ Front Office Supervisor “
Duties : Welcoming guests and assisted in checking in & out.
Performed training, night auditing, inventory, motivate and
brief staff, handling complain, maintain cleanliness, etc.

9. April 1995 - March 1997
“ University Hilton Hotel & Conference ” *****
800 Calhoun St. Houston, TX 77004 USA.
Phone : (1-713) 743-2464/743-2571
Position : “ Banquet Supervisor “
Duties : Performed banquets/receptions and functions with
high quality standard service, training, motivate and brief
staff, prepared floor plan, handling complain, maintain
cleanliness, etc.
Special activity : ” GOURMET NIGHT 1996 “

10. January 1995 - November 1995
“ La Madeleine French Bakery & Cafe”
6500 Woodway Dr. Houston, TX 77057 USA.
Phone : (1-713) 722-8449
Position : “ Line Associate “
Duties : Taking meal orders, making sandwiches, salads
serving wines, beers and other beverages, cashiering, side
work, maintain cleanliness, etc.

11. May 1994 - September 1994
“ The Olive Garden ” an Italian Restaurant
1010 Old Spanish Tr. Houston, TX 77054 USA.
Phone : (1-713) 665-6373
Position : “ Waiter “
Duties : Greet guest, suggesting appetizers, entrees, drinks,
desserts, make guest feel comfortable, side work, maintain
cleanliness, etc.

12. November 1992 - May 1994
“ Everything’s A Dollar ” Store
7500 Bellaire Blvd. Space 754. Houston, TX 77036 USA.
Phone : (1-713) 778-9473
Position : “ Assistant Manager “
Duties : Motivate, brief staff, performed training, inventory of
stock as well as the sale of merchandises, prepared sales
report, hiring, handling complain, maintain cleanliness, etc.

Qualification :
1. Indonesian & English ( written & spoken ).
2. Business and service minded.

Interest :
Swimming, basketball, make friends.
I herewith certify that the above information is correct.


Sincerely,
Rennard L. Sanggor